Welcome to CityMoments - Online Watch Store

Terms & Conditions


1. Introduction

Welcome to Citymoments.com. These are the terms and conditions governing your access to and use of the website Citymoments.com and its related sub-domains, sites, services and tools (the "Website"). By accepting these terms and conditions, and by using the Website, you represent that you agree to comply with these terms and conditions with Citymoments.com ("we", "us" or "Citymoments.com" or City Moments Trading LLC) in relation to your use of the Website (the "User Agreement"). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Website. Before you may become or continue as a member of the Website, you must read, agree with and accept this User Agreement and Citymoments.com's Privacy Policy (the "Privacy Policy"). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Citymoments.com. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.

2. Eligibility for Membership

Citymoments.com wishes to ensure that its members are able to form legally binding contracts and further that minors do not purchase unsuitable content. Therefore membership of the Website is not available to persons under the age of 18 years. You represent that you are 18 years of age or over the age of 18 years before you become a member of the Website. Without prejudice to any other rights and remedies of Citymoments.com under this User Agreement or at law, Citymoments.com reserves the right to limit or withdraw access to the Website or the membership of any person if Citymoments.com believes that person is under the age of 18 years. The Website is not available to persons whose membership has been suspended or withdrawn by Citymoments.com. No person or business entity may register as a member of the Website more than once.

3. Your Account and Registration Obligations

When you register as a member of the Website you have been or will be required to provide certain information and register a username and password for use on this Website.

On becoming a member of the Website, you agree: You are responsible for maintaining the confidentiality of and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password. You agree to immediately notify Citymoments.com of any unauthorized use of your password or account or any other breach of security. In no event will Citymoments.com be liable for any direct, indirect or consequential loss or loss of profits, goodwill or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person's account at any time, without the express permission of the account holder. You agree to reimburse Citymoments.com for any improper, unauthorized or illegal use of your account by you or by any person obtaining access to the Website, services or otherwise by using your designated username and password, whether or not you authorized such access. You will provide true, accurate, current and complete information about yourself as prompted by Citymoments.com's registration form (the "Registration Data"). You will not include: (i) any of your contact details, including but not limited to email addresses, telephone numbers or other personal details; or (ii) the word "Citymoments" in your registration user ID. You will treat any other member's information provided to you (in accordance with these terms of use and the information on the Website) by Citymoments.com or any other user as confidential. You will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or if Citymoments.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of Citymoments.com under this User Agreement or at law, Citymoments.com has the right to indefinitely suspend, limit or withdraw your access to the Website and/or your membership of the Website. Citymoments.com may (in its sole discretion and at any time), make any inquiries it considers necessary (whether directly or through a third party), and request that you provide it with further information or documentation, including without limitation to verify your identity and/or ownership of your financial instruments. Without limiting the foregoing, if you are a business entity or registered on behalf of a business entity such information or documentation may include your trade license, other incorporation documents and/or documentation showing any person's authority to act on your behalf. You agree to provide any information and/or documentation to Citymoments.com upon such requests. You acknowledge and agree that if you do not, Citymoments.com without liability may limit, suspend or withdraw your access to the Website and/or your membership of the Website. We also reserve the right to cancel unconfirmed / unverified accounts or accounts that have been inactive for a long time.

4. Electronic Communications

You agree that we may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Citymoments.com requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Website. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

5. Amendments to this User Agreement

You acknowledge and agree that Citymoments.com shall endeavor to give you notice for any amendment to this User Agreement that materially increases your obligations or decreases your rights under the User Agreement ("Substantial Amendment") in accordance with the terms of this User Agreement. You acknowledge and agree that Citymoments.com at its sole discretion and without liability may make amendments that are not Substantial Amendments without your further specific agreement at any time with immediate effect by posting a notice of the amendment on the Website.

6. Fees and Services

Citymoments.com is neither an auction house nor a bank, and does not offer auction or banking services. The Website is an online retail platform allowing for the purchase of items by the buyers. Membership on the Website is free. Citymoments.com does not charge any fee for browsing and buying listed items on the Website.

7. Use of the Website

While using the Website, you will not: post Information or content in an inappropriate category or areas on our Website; post Information that is (in our sole discretion) false, fraudulent, inaccurate, misleading, libelous, defamatory, slanderous, unlawfully threatening or would be reasonably considered to constitute harassment; post comments, questions or answers that are not factual in nature including without limitation make any racist comments, use profanity, abuse another user, disrespect another's culture or make any other derogatory or inappropriate comments; post counterfeit or stolen items; post Information or items which infringe any third party's intellectual property rights, other proprietary rights or right to privacy; post obscene Information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent; post Information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest; post any Information or content or list items which may (in our sole discretion) be considered culturally or religiously offensive in any way; post any Information or content which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics and traditions; post Information or content or list items which may (in our sole discretion) threaten national security; post Information or content which may (in our sole discretion) constitute or be considered to promote gambling; use "keyword spamming"; fail to deliver payment for items purchased by you; claim an item was not sold when in Citymoments.com's sole discretion the item was sold in accordance with this User Agreement and the Website's policies; take any action that may undermine the Website's feedback and ratings systems (including but not limited to the display, import or export of feedback information off the Website or use of such information for purposes unrelated to Citymoments.com); transfer your Website account (including feedback) and username to another party without our consent; distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes; distribute viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming technologies that may harm the Website, or the interests or property of the Website's users; create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; interfere or attempt to interfere with the proper working of the Website; attempt to take over another user's account or carry out any hacking or phishing of the Website or user accounts and related features; export or re-export any Website tools except in compliance with the export control laws of any relevant jurisdictions; copy, modify, or distribute any content from the Website or otherwise infringe the Website's copyright material and/or trademarks in any way; violate any laws, rules, regulations, guidelines, third party rights or our policies; abuse Citymoments.com's Shipping Policy , Listing Policy , or any of Citymoments.com's other policies or terms and conditions posted on the Website from time to time.

You undertake, represent and warrant that: you are 18 years of age or over the age of 18 years; you shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Website; you will not disclose your contact details including but not limited to phone numbers, addresses, or email addresses in the bidding processes, or anywhere on the Website including the feedback area, discussion forum or through any e-mail feature of the Website intended to bypass use of Citymoments.com.

8. Copyright

All content included on the Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Citymoments.com, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Website is the exclusive property and copyright of Citymoments.com and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

9. Trademarks

"Citymoments.com" and related logos, and other words and logos on the Website are either unregistered trademarks or registered trademarks of Citymoments.com and are protected by international trademark and other intellectual property rights and laws. Citymoments.com's trademarks may not be used in connection with any product or service that is not Citymoments.com's or in any manner that disparages or discredits Citymoments.com. All other trademarks not owned by Citymoments.com that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Citymoments.com.

10. Abusing Citymoments.com

Please report problems of any kind or violations of this User Agreement to Citymoments.com. If you believe that your intellectual property rights have been violated, please notify Citymoments.com. Without prejudice to any other rights and remedies of Citymoments.com under this User Agreement or at law, Citymoments.com may limit, suspend or withdraw a user's access to the Website and/or a user's membership of the Website or remove hosted content.

11. General exclusions

The Website may include links to third party websites that are controlled by and maintained by others. Citymoments.com cannot accept any responsibility for the materials or offers for goods or services featured on such websites and any link to such websites is not an endorsement of such websites or a warranty that such websites will be free of viruses or other such items of a destructive nature and you acknowledge and agree that Citymoments.com is not responsible for the content or availability of any such sites. However you acknowledge and agree that you may not include links in any user-posted content on the Website. Citymoments.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Citymoments.com excludes all implied warranties, terms and conditions and is not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising directly or indirectly, out of your use of or your inability to use the Website.

12. Privacy

Citymoments.com takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed. Citymoments.com has no control over the practices of third parties (e.g. website links to this Website or third parties who misrepresent themselves as you or someone else). You agree that Citymoments.com may process your personal information that you provide to it for the purposes of providing the services on Citymoments.com and for sending marketing communications to you, and that the Privacy Policy of this Website governs our collection, processing, use and any transfer of your personally identifiable information.

13. Breach of User Agreement

Without prejudice to any other rights and remedies of Citymoments.com under this User Agreement or at law or otherwise, Citymoments.com may immediately and without liability: limit your activity, warn other users of your actions, temporarily / indefinitely suspend, limit or withdraw your membership, and/or limit or withdraw your access to the Website: If you breach this User Agreement; If Citymoments.com is unable to verify or authenticate any information you provide; or If Citymoments.com believes (in its sole discretion) that your actions may cause legal liability for you, other users or Citymoments.com. Citymoments.com may at any time at its sole discretion reinstate suspended users. A user that has been indefinitely suspended or had their membership withdrawn may not register or attempt to register with Citymoments.com or use the Website in any manner whatsoever until such time that such user is reinstated by Citymoments.com. Notwithstanding the foregoing, if you breach this User Agreement Citymoments.com reserves the right to recover any losses and damages caused by you to Citymoments.com and to take such steps including legal action and/or the initiation of criminal proceedings against you as Citymoments.com in its sole discretion deems necessary. Our failure to act with respect to a breach by you or others does not constitute a waiver of Citymoments.com's right to take any actions with respect to that, or subsequent or similar breaches. Citymoments.com does not guarantee that it will take action against all breaches that there may be of this User Agreement.

14. Providing Feedback

Citymoments.com encourages buyers on the Website to provide feedback about the experience after a transaction has closed; as this helps all users know what it is like to deal with Citymoments.com. Your feedback might be displayed along with your user ID on the Website. You cannot retract the feedback once you have left it. Citymoments.com will not be responsible or liable in any way for the feedback that you post on the Website. You agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. You further agree not to post feedback in order to solicit sales outside of the Website and not to display contact information of any person within any feedback.

15. Withdrawal of Access and/or Membership

Without prejudice to any other rights and remedies of Citymoments.com under this User Agreement or at law or otherwise, Citymoments.com may limit, suspend or withdraw your membership and / or your access to the Website at any time, without notice, for any reason, including without limitation, breach of this User Agreement.

16. No Warranty

Citymoments.com provides the Website and its services on an "as is" and "as available" basis without any representation or endorsement made and without any warranty or guarantee of any kind whether express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, compatibility, security, accuracy and non-infringement. Citymoments.com makes no representations or warranties about the accuracy, reliability, or completeness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Citymoments.com makes no warranty that defects will be corrected or that the Website or its servers are free of viruses or anything else which may be harmful or destructive. The nature of Internet communications means that this Website may be susceptible to data corruption, interception, non-availability and delays. The Website may also be unavailable from time to time due to repairs, maintenance or development work. You agree that Citymoments.com has no obligation to provide support for the Website. You expressly agree that you use the Website at your own risk.

17. Limitation of Liabilities

To the extent permitted by law, Citymoments.com, its employees, agents, affiliates and suppliers shall not be liable for any loss or damage whatsoever whether direct, indirect, incidental, special, consequential or exemplary, including but not limited to, losses or damages for loss of profits, goodwill, business, opportunity, data or other intangible losses arising out of or in connection with your use of the Website, its services or this User Agreement (however arising, including negligence or otherwise and whether or not Citymoments.com has been advised of the possibility of such losses or damages). If you are dissatisfied with the Website or any content or materials on it, your sole exclusive remedy is to discontinue your use of it. Further, you agree that any unauthorized use of the Website and its services as a result of your negligent act or omission would result in irreparable injury to Citymoments.com and Citymoments.com shall treat any such unauthorized use as subject to the terms and conditions of this User Agreement.

18. Indemnity

You agree to indemnify and hold Citymoments.com and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of your breach of this User Agreement, or your violation of any law or the rights of a third party.

19. Relationship and Notice

None of the provisions of this User Agreement shall be deemed to constitute a partnership or agency between you and Citymoments.com and you shall have no authority to bind Citymoments.com in any manner whatsoever. Except as explicitly stated otherwise, any notices to Citymoments.com from you shall be given by you by email to Citymoments.com at info@citymoments.com with a physical copy sent to us by mail or courier, such notice deemed given on confirmation of its receipt to you by Citymoments.com by return email. Any notices to you from Citymoments.com shall be given by notices posted on the Website or by email to the email address you provide to us during the registration process and shall be deemed to be received by you 48 hours after any such email is sent. Alternatively, we may give you notice by mail or prepaid shipping to the address provided to us during the registration process. In such case, notice shall be deemed given 7 days after the date of mailing.

20. Disputes

If any dispute, claim, controversy or difference (including in relation to any statutory claim) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the dispute. In the event that a dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the dispute shall be referred to and finally resolved by binding arbitration as set out below, under the Arbitration Rules of the Dubai International Financial Centre - London Court of International Arbitration ("LCIA"), which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties to the arbitration shall seek to agree on a sole arbitrator to be nominated to the LCIA court for appointment. If the parties to the arbitration fail to nominate a sole arbitrator within 30 days from the date of the service of the request upon the respondent (or such greater or lesser period as may be fixed by the LCIA Court), the sole arbitrator shall be appointed by the LCIA Court. The seat or legal place of the arbitration shall be Dubai International Financial Centre in Dubai, UAE. The arbitration proceedings shall be conducted in the English language and the award shall be in English. The foregoing provisions of this clause are without prejudice to the right of Citymoments.com to seek interim relief at any time from any court of competent jurisdiction (whether or not an arbitrator has been appointed) and Citymoments.com shall not be deemed to have breached this arbitration agreement or infringed the powers of the arbitrator for having done so.

21. Transfer of Rights and Obligations

You hereby grant Citymoments.com the right to, and irrevocably acknowledge and agree that Citymoments.com may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. Citymoments.com agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Website. You may not at any time, without the prior written consent of Citymoments.com, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of Citymoments.com.

22. General

If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and Citymoments.com with respect to the subject matter hereof. No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Website or otherwise, the English text shall prevail.

23. Governing Law

This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

24. Other

  • We accept payments online using Visa and MasterCard credit/debit card in AED

  • United Arab of Emirates is our country of domicile.

  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection  

  • The cardholder must retain a copy of transaction records and Merchant policies and rules.